7 Best Ticketing Software for Managing Tech Support feature image

7 Best Ticketing Software for Managing Tech Support

The best ticketing software helps tech support resolve issues faster and allows managed service providers to offer a better service! Here are seven excellent IT ticketing software solutions that will optimise your IT support: 1. Spiceworks IT Help Desk Spiceworks is amongst the best ticketing software solutions, and all their products are free! It’s a

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8 Signs Your IT Managed Service Provider Is GDPR Compliant

Before hiring an IT managed service provider you need to make sure they are GPDR compliant, and capable of making sure your business technology is compliant too. You can’t afford not to. With the recent GDPR regulations that came into effect in May, no matter how big or small your business is, you still need

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15 Tasks IT Managed Service Providers in Hospitality Can Do

The hospitality industry is starting to embrace digital solutions, with hotels being in the forefront of the industry. Still, many hospitality businesses downplay their IT requirements.  Hotels, hostels, resorts, bars, and restaurants assume they will see no benefit from investing into IT. Their main argument being that they don’t have the time or money to

Why You Need a Managed Service Provider in Hospitality

With most industries actively embracing digitalisation, the need for having IT staff is more prevalent than ever before. Still, not everyone has the required means or knowledge to set up and manage their IT infrastructure in-house, or enough time to research the best options for their specific needs to keep up with innovation. The hospitality