Hospitality-Focused IT Services

IT Design & Implementation

Opening a new location? We can design and implement start to finish.

Hospitality-Grade
Wi-Fi

Want Wi-Fi that’s so much more than being fast? (yes, even in London).

IT Budgeting & Expenditure

Want to understand your budgets, and see your risk in actual figures? 

Global Cloud Solutions

Bespoke solutions for hospitality businesses that are looking for stability, scaleability, and flexibility as they expand globally.

Born In The Cloud Solutions

Start as you mean to go on by starting your location and venture in the cloud. 

Penetration Testing

Be proactive in your risks analysis and fix vulnerabilities before you’re exploited.

Compliance Technology

Need to ensure your hospitality business technology is in keeping with regulations? 

Hospitality-Networking

A secure, stable, and scaleable network for your business is not unachievable.

IT Support

For selected clients only we offer long-term support at all levels. From CISO and IT management, through to 1st, 2nd, and 3rd level support remotely and on-site. 

Popular Packages

Open New Locations
Start your site the right way.

It’s infinitely easier to set up your new site or location right from the beginning, than try and fix it later on. We can work with designers, architects, project managers, and electricians to make sure you’ve got everything you need for technology ready for your opening. 

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

Wish you had a screen in the kitchen but you’ve not put enough power outlets? Want to have wireless charging tables and beat out competitors but you didn’t order them in time? We can consult, design, order, and implement everything you need for operations and customers during your build. 

Whether it’s adding locks to the host stand for technology or keeping Wi-Fi secure, as cybersecurity experts we keep protection and security at the forefront throughout your build. Consulting on protection methods for both hardware and software. 

Reduce IT costs, improve efficiency and reduce support needs by standardising your new site or location with your existing one. We can help you with stable growth for this site and new locations in the future whilst reducing unnecessary costs and keeping support to a minimum. 

hospitality-focused wi-fi
Wi-Fi that's more than speed.

We know what your restaurant, hotel, or retail location Wi-Fi actually needs to accomplish. And although speed is important, it’s so much more than that. We can help consult and implement Wi-Fi that is secure AND provides exactly what your location or multiple locations need to really meet customer and business needs.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

Integrate the marketing function into your Wi-Fi to capture leads and add to your marketing list whilst doing everything you can to remain technologically compliant. 

No matter which store or location your customers or staff visit, they can seamlessly log on to fast, secure Wi-Fi.

Improve reliability and coverage in your store or location, with fewer dropouts and more reliable connection to devices.

Often considered the weak spot of many networks in the hospitality industry, your Wi-Fi can be the gateway to your data. We can help secure your Wi-Fi and network to ensure it’s fortified along with everything else. 

Make sure your Wi-Fi is in line with your growth goals. So that whether you want to open more locations, or even just add more devices and functions in your current one, your Wi-Fi can handle it and won’t lower in performance. 

hospitality IT expenditure
Professionally-managed IT expenditure.

Hospitality businesses require solutions that match your needs, and often this means investing to see better results. Make sure you’re getting the best solutions for longevity to streamline and reduced costs long-term.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

We can discuss and negotiate deals with suppliers as well as consult to make sure you’re not spending money unnecessarily!

We can help quantify your IT and cyber risks and solutions into actual figures so that you can budget effectively for solutions to mitigate them. Plus see the exposure you have left. 

We can create IT and cyber policies and procedures for your business as well as documentation for staff that makes budgeting and purchasing easier. For example, standardized staff equipment, IT hardware purchasing procedures, and ways to reduce spending across departments. 

Hospitality Penetration

Testing
Find your vulnerabilities BEFORE they are exploited.

In hospitality it’s not always about stopping someone getting in. It’s also about preventing sensitive information from getting out. We can analyse your whole IT topology and help you understand the risks and what this means for your bottom line. Then prioritise what (if anything) you need to address first.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

Hospitality businesses require solutions that match your needs, and often this means investing to see better results. Make sure you’re getting the best solutions for longevity to streamline and reduced costs long-term. We can discuss and negotiate deals with suppliers and consult to make sure you’re spending where you need to, and not where you don’t. 

If you don’t know the financial impact of your cybersecurity risks how can you know that your solutions are mitigating them? We help you identify your risks in actual figures. 

We also offer disaster recovery and post-breach solutions but with GDPR and regulatory fines in the hospitality industry, it’s far more costly to find out about vulnerabilities AFTER you’ve been exploited, than before.  

Technological Compliance
Is your technology is compliant?

Make sure you’re doing everything within your power to secure customer (and staff) data and avoiding potential breaches. We help you with everything from staff training and awareness to PCI DSS compliance for your locations.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

Every 6/12 months you must submit compliance statements and questionnaires to your card processing suppliers to avoid monthly charges. We can help you complete these as well as ensure your network passes these checks. 

We were one of the first organisations in London hospitality to successfully complete GDPR compliance projects for our clients (way before the deadline). We know what it takes to make you compliant, and how to go about it in the most streamline and least disruptive way. 

Many don’t realise that you have to meet certain regulations and requirements in order to provide Wi-Fi to the public. This includes the Data Retention Regulations 2009 and Data Protection acts. Not meeting these can result in hefty fines and in some cases criminal charges if illegal activity is found on your network and you can’t provide records for who did it. We help to ensure you’re meeting regulations whilst still protecting the data in the event of a breach. 

Hospitality-grade

networking
Networking that works for you.

We can consult, design, and implement a network that is not only compliant and secure but meets the unique needs of your hospitality business. This includes solutions like segregation for EPOS, centralised routers and switches for better management, and reduced costs. 

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

We consult and implement better quality centrally managed networking equipment which reduces your need for support hours on site. It gives you better control to manage multiple sites, across the globe and stays stable with your growth.

As cybersecurity experts we ensure that when we’re setting up, upgrading, or improving your network that we are also securing and protecting it. This not only reduces risk for your business but makes you more compliance to regulations such as GDPR. 

Hospitality-grade networking equipment offers you better reporting tools and insights which can not only be used for marketing and sales, but to protect and monitor your network by IT staff. Reducing impact from breaches, failures, and cyber threats. 

Hospitality Growth
Technology that grows with you.

You have big plans to expand and your technology needs to make this happen and not hold you back. We create bespoke solutions to allow technology to be the catalyst for your growth when you add more locations locally or even globally.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

Expand to allow staff to work flexibly from any site or location with the security and support as if they were in an office. 

We create custom cloud solutions specific to your hospitality business needs that ultimately provide you with the stability, flexibility, and scaleability you need to add as many new sites or locations you want without impacting your current network. 

Protect data and software centrally so you can interchange devices without worrying about losing information. Reducing the risk and limitations created by having local machines. 

With cloud solutions you can drastically reduce the computing power needed on site which means your expenditure for business-grade equipment is far lower! It also means if it is stolen or broken you can easily replace them at lesser cost without claiming on insurance. 

Leveraging cloud solutions means you have resources of cloud provider security protecting your network alongside your IT team. We use our in-depth cybersecurity knowledge to consult and implement cloud security solutions that work for you and keep you compliant, secure, and mitigate risk. 

Hospitality Starter
Start your hospitality business in the cloud.

Born in the cloud solutions are for businesses that have started in the cloud and don’t need to migrate legacy solutions. We can help set you up from the start or work with you to reach best practices for your business and integrate with other cloud solutions you’re using in your site to prepare you for expanding locally.

In-person site assessments with full reports, scoping, and recommendations start at £750.  

benefits

With minimal hardware, born in the cloud businesses benefit from reduced initial hardware outlay right from the very beginning. 

Leveraging pay-as-you-go cloud options mean you aren’t paying over and above for services you don’t need yet. 

Are you using multiple systems and want to be able to integrate them easily together? We can help you get the best out of the systems you currently have as well as integrate for a streamlined experience. 

You may not want to take over the world but when you add another site you’ll need to ensure you centralise your current systems to reduce costs and IT issues later on. Helping you create best practices and solutions early on will set you up for success when you’re ready for growth. 

Pallasium House
1-4 Argyll Street
Soho, London
W1F 7LD

[email protected] 

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