The best ticketing software helps tech support resolve issues faster and allows managed service providers to offer a better service! Here are seven excellent IT ticketing software solutions that will optimise your IT support: 1. Spiceworks IT Help Desk Spiceworks
Technical staff training is crucial to keeping personnel up-to-date on the latest technological solutions you plan to implement in your business. But. When staff training is technical in nature, it can turn into a nightmare for both managers who organise
Did you delete metadata on redacted documents the last time you sent them? If not, it's easy to see the original information if you know where to look and then you might as well not have redacted them at all!
One of the challenges of implementing GDPR for businesses is the technical GDPR staff training. But, you need to be prepared. Your organisation's compliance depends on having informed and well-trained staff, and the larger your business, the more difficult and
Until now, Microsoft's Azure Information Protection (AIP) has been an enterprise level IT solution for the big brands and businesses. So, you may not have even heard of it! But, its tools are perfect for small businesses and allows you
When it comes to GDPR and emails things can get confusing! You need to make sure you completely understand the terminology potential users/customers/businesses could be using so you can action accordingly. Although not an exhaustive list, here are some of
As IT guys, it's very easy to blame users for data breaches but it's not always just their fault. Sure, they need to update their passwords, stop giving things out and clicking on the suspicious email links. But, the buck
Phishing is the attempt to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. The criminals’ most popular approach is to create a decoy “website”, which would seem to