7 Best Ticketing Software for Managing Tech Support feature image

7 Best Ticketing Software for Managing Tech Support

The best ticketing software helps tech support resolve issues faster and allows managed service providers to offer a better service! Here are seven excellent IT ticketing software solutions that will optimise your IT support: 1. Spiceworks IT Help Desk Spiceworks
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Technical GDPR Staff Training Essentials

One of the challenges of implementing GDPR for businesses is the technical GDPR staff training. But, you need to be prepared. Your organisation's compliance depends on having informed and well-trained staff, and the larger your business, the more difficult and

How to Install Microsoft’s Azure Information Protection for Small Businesses

Until now, Microsoft's Azure Information Protection (AIP) has been an enterprise level IT solution for the big brands and businesses. So, you may not have even heard of it! But, its tools are perfect for small businesses and allows you

GDPR Email Terminology You Need to Know!

When it comes to GDPR and emails things can get confusing! You need to make sure you completely understand the terminology potential users/customers/businesses could be using so you can action accordingly. Although not an exhaustive list, here are some of

Data Breaches Aren’t Just Your Users’ Fault (Infographic)

As IT guys, it's very easy to blame users for data breaches but it's not always just their fault. Sure, they need to update their passwords, stop giving things out and clicking on the suspicious email links. But, the buck