7 Best Ticketing Software for Managing Tech Support feature image

7 Best Ticketing Software for Managing Tech Support

The best ticketing software helps tech support resolve issues faster and allows managed service providers to offer a better service! Here are seven excellent IT ticketing software solutions that will optimise your IT support: 1. Spiceworks IT Help Desk Spiceworks is amongst the best ticketing software solutions, and all their products are free! It’s a

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How to Hold an Azure Information Protection Staff Training

In light of the latest data security climate, where a risk of a breach is higher than ever, it is of utmost importance to keep valuable data safe. Microsoft’s Azure Information Protection (AIP) helps in achieving this goal and it’s the solution we recommend. Particularly when you consider that the UK average cost of a

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15 Tasks IT Managed Service Providers in Hospitality Can Do

The hospitality industry is starting to embrace digital solutions, with hotels being in the forefront of the industry. Still, many hospitality businesses downplay their IT requirements.  Hotels, hostels, resorts, bars, and restaurants assume they will see no benefit from investing into IT. Their main argument being that they don’t have the time or money to

20 Computer Malware Signs Causing You a Potential Data Breach

With our increasing reliance on our phones, computers, and other internet-connected technology and accessories, security is more important than ever. To be able to recognise when our tech might be compromised can save you from potential catastrophic losses. How often do you pay for something using your credit card or online wallet? How many passwords

Top 10 Software and Tech Solutions for Small Businesses

Don’t shy away from technology in your business! It’s time to get acquainted with some of the best technology and software solutions for small businesses at the moment. 1. Encrypt emails for free with My Protected Mail Of course we’re going to start with one of our own products! The introduction of GDPR has placed a