7 Best Ticketing Software for Managing Tech Support feature image

7 Best Ticketing Software for Managing Tech Support

The best ticketing software helps tech support resolve issues faster and allows managed service providers to offer a better service! Here are seven excellent IT ticketing software solutions that will optimise your IT support: 1. Spiceworks IT Help Desk Spiceworks
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8 Signs Your IT Managed Service Provider Is GDPR Compliant

Before hiring an IT managed service provider you need to make sure they are GPDR compliant, and capable of making sure your business technology is compliant too. You can't afford not to. With the recent GDPR regulations that came into
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2019 Hospitality Tech Trends We’re Excited to See

The omnipresence of technology is bringing some exciting new trends to hospitality that we can’t wait to see put into action in 2019. As one of the least innovative industries and yet highly customer-facing, the hospitality industry is slowly seeing
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Technical GDPR Staff Training Essentials

One of the challenges of implementing GDPR for businesses is the technical GDPR staff training. But, you need to be prepared. Your organisation's compliance depends on having informed and well-trained staff, and the larger your business, the more difficult and
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15 Tasks IT Managed Service Providers in Hospitality Can Do

The hospitality industry is starting to embrace digital solutions, with hotels being in the forefront of the industry. Still, many hospitality businesses downplay their IT requirements.  Hotels, hostels, resorts, bars, and restaurants assume they will see no benefit from investing

20 Computer Malware Signs Causing You a Potential Data Breach

With our increasing reliance on our phones, computers, and other internet-connected technology and accessories, security is more important than ever. To be able to recognise when our tech might be compromised can save you from potential catastrophic losses. How often

How to Install Microsoft’s Azure Information Protection for Small Businesses

Until now, Microsoft's Azure Information Protection (AIP) has been an enterprise level IT solution for the big brands and businesses. So, you may not have even heard of it! But, its tools are perfect for small businesses and allows you