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The All-Too-Frequent Failure of Data Protection in the Field of DevOps and Developers

I have decided to post this as a response to an article I read and ensuing discussion concerning the hacking of servers through RDP.

At present I see several major trends happening in this field:

  1. Ongoing transition to DevOps is happening also because of original System people (I am proud to have been one of them once upon a time, those that even used to install 2000/2003 on a physical server!) seeing the demand for 3rd level support declining steadily with the world of Cloud growing fast, so they understand the need to advance and expand into the field of software
  2. Current transition to DevOps is happening at fast pace because the software developers have begun to understand that it is not enough to simply “write code”. I can remember the time when the programmer did not know how to install an OS now I am delighted to see software developers that understand: their well-known world of code will have to become a world of Deployment!
  3. The younger people, those that never in their lives even tried to install a physical server and did not have to configure a Firewall from scratch, never had to deal with Assembler. These Children of the Cloud can develop products in a much faster way, providing a very effective delivery, albeit based on a pre-existing infrastructure.

I have been discussing the whole issue of DevOps with my colleagues lately, it can become a crucial one, as this community does mostly consist of brilliant system and software people that can work together in the Cloud, in Sweet Harmony (those over 30 might remember that song).

Personally, I have first encountered the field of DevOps while building the AWS infrastructure for an Israeli client. A software guy, whom I was helping to define the system, told me that he wanted to transit to DevOps, and that he was very eager to learn the architecture and networking I have set up for AWS (a quite beautiful structure with VPN clusters and about 200 VPC’s in different areas).

Evolution of Cyber Threats

Together with all this, the world of Cyber Threats is changing rapidly in several ways:

  1. Cyberattacks have become a fully-fledged business, operating according to a well-developed business model, even if this is performed by “illegitimate” criminal organizations or individuals. Some of the perpetrators used to serve for the Russian or Chinese versions of the NSA, and in China this is even done by proper cyber units of the People Liberation Army.
  2. The leakages of government/military level tools (Eternal Blue etc) have proven to be a huge game-changer, version of this software still penetrate systems that have not performed adequate patching until now! The speed with which Eternal Blue has morphed into Ransomware shows how quickly the bad guys adapt to the changes in environment, both in professional and commercial sphere.
  3. The size and frequency of DDOS attacks has reached record-breaking levels, and one can order DDOS services in easy and convenient manner, using tools that are similar to the shopping cart, you can see it for yourselves doing a simple search on a Dark Web. The IOT has also become a virtual petri dish for DDOS bots.
  4. The phishing threat has risen to a whole new level as means to steal sensitive data and intellectual property.
  5. The new and rapidly growing threat is Zero Day Exploits, very difficult to defend against during the initial phase of discovery (just like in point 1)

All this is very challenging, without a doubt.

In the World of Cloud everything becomes easier, more accessible and much more amazing. It is now possible to do in 5 minutes what would have taken 5-6 days before the Cloud was here, or even things that were just a fantasy just a few years ago.

Some of these changes are the possibility of deploying Virtual Machines in a few minutes’ time and getting instant access, Microsoft has also embraced the AWS approach, while dropping the default choice of NAT, so that the new machines are supplied directly with open 3389 (thus ensuring more speed).

Data Protection for DevOps

Now let us look back at our headline: why is the world of DevOps so slow to grasp the importance of Data Protection? From my experience as a consultant and designer of system architecture, the DevOps people cannot grasp the severity of the Cyber threat for some of the following reasons:

  1. Those that have transited from system administration and design know how to configure a server or a firewall, but they do not look at the application side, so if they need to install an outward-looking IIS server, they do not bother with configuring the necessary permissions and privileges, as this is “not really my business”
  2. Those who were software developers tend to exhibit more understanding of the applicative risks (like SQL Injection and various WAF issues), but all too frequently I see those guys setting up DEV machines with open 3389 configurations protected by ridiculously simple passwords (they think that because it is Dev – this is not really that important)
  3. Younger-generation Cloud kids that are used to direct cloud deployments usually do have awareness of Data Protection (a pleasant surprise!), but mostly use the only the ready-made manufacturer’s solutions, but if the concrete system requires a custom solution of some sort, like some sort of On-Prem connection, they cannot do it and there is no effective Data Protection as a result

What is to be done? They need to study and to learn new things! I have been dealing with the broad theme of Data Protection for many years already, but my eyes really were opened after I attended the very complicated and challenging course of Offensive Security, which really gave me the hands-on experience of Penetration Testing. During this course you could really see the process as performed by the attacker, who may be a system or software expert, a very creative and formidable foe.

Roughly, this is how it looks from the attacker’s point of view:

  1. Full scan and obtaining a complete system status and external structure
  2. Searching for weak spots
  3. Using existing tools to exploit the system weaknesses
  4. Building custom tools to exploit some of the weak spots
  5. Executing the exploit
  6. Your server is toast

This is a very concise summary, but enough to get a clear picture:

  1. When you install a server with open 3389, in a matter of seconds your server will be identified by various scanners that search the networks all the time, without stopping! The attacker, usually running a script, gets a precise update on a new open 3389 server. Following that, the operating system can by deduced based on the version of RDP that is detected
  2. After a few seconds the attacker’s scanner will start using a tool like Brut Force or Dictionary Attack, a relatively simple password will be discovered in a few minutes and your system breached (yes, a few minutes – during my lectures I sometimes set up a demo, showing how easy it is to breach AWS or Azure server with a simplistic or predictable password.

Yes, the open 3389 configuration is a “disaster”, because it gives the attackers some of the following information:

  1. I am not very professional, and me installing the open 3389 means that I also neglect installing addition defenses and security features
  2. This is a newly-installed server, without much or any protection, so this is the perfect time to penetrate the system, plant the “package”, and then wait to see what will be the purpose and content of the server (perfect for DC, as an example)
  3. My passwords will most probably be weak and predictable

Data Protection on RDP

On the issue of RDP:

  1. This protocol allows to run Remote Execution through it, which means running a malware without a need to plant it inside the server in advance
  2. Even if you have full patching, a weak password will give an attacker an opening to sneak in and plant the package in space of seconds, getting control of the server

So here is what needs to be done:

  1. You do not open a 3389 unless it is done through VPN or through ACL that restricts access to the source
  2. The passwords always (always!!!) need to be complex, never use the words that might appear in a dictionary, use password generators!
  3. You need to study all the time – every DevOps/Dev person needs to learn about existing and new off-the-shelf tools, such as Kali and others

One more thing (DevOps guys, please do not get angry with me about that): very few people are able to become true jacks-of-all-trades, that is why big tech companies employ dedicated DevOps teams that include system people, software developers and cyber experts as well.

The biggest problem is usually encountered when setting up new smaller companies or start-ups that do not possess the resources for the appropriate planning and execution of Data Protection. This can lead to Intellectual Property being obtained by your competitors (mostly in China, but also in other places) from the first day of the server’s operation.

Conclusion

To sum it all up:

  1. A 3389 port that is open to the internet is a really bad idea
  2. Simple passwords, even for a small Dev server, is very bad too
  3. Learning basic Data Protection is a must of all the range of DevOps positions

Eli Migdal – TowerWatch Solutions – CEO

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Find Out Who Is Using BCC External Emails on Exchange Online 365

Who In Your Company Is Using BCC Emails on External Emails? (on Exchange Online 365)

There are cases especially when dealing with Data Leakage Prevention scenario in which you need to know who is using BCC and to whom are they sending, usually the focus is on internal to external emails.

* Yes, you can block the BCC availability if you wish (Via GPO and other options)

 

Finding out who is using BCC seems like an easy task for your IT Systems admin to check but when using Exchange Online 365 or Exchange 2013 and onwards, the task is a bit complicated, there is no BCC log.

In order to enable this type of logging in Exchange Online 365 we need to make a small workaround:

  1. Recommended – Create a dedicated mailbox
  2. Create a new rule in 365 Exchange Admin to Generate Report for every internal > External email, this is also a very useful tool as a Journal ( because Office 365 online wont let you use an online mailbox as a Journal)
  3. Make sure the “Custom Content” has BCC select
  4. The above rule will send reports on ALL internal > External email that are being sent in your organization, now we need to filter them.
  5. Create an OUTLOOK Rule ( the rule will work on the server level but created from OUTLOOK) to move any Report to a specific Folder
  6. Now we need to Separate an email that has BCC in the report from “normal external emails”, Create an OUTLOOK rule to separate the emails based on “BCC:” content , VERY IMPORTANT to make this rule AFTER the previous rule
  7.  Now you can create if you want another rule to delete any report that does not have a BCC in it, i personally recommend having a dedicated mailbox which will hold all reports as a type of a Journal – very useful for forensics and quicker that MESSAGE TRACE
  8. for the Advanced user – have a look at Microsoft FLOW features that can convert Emails to SQL, when the data is in SQL you can create alerts and combine the system with your DLP policy
  9. The same logic is even more useful when you have RMS or AIP , then you can make the same reports run via classification, for example WHO is sending CLASSIFIED emails with BCC.

No shortcuts – we always need to be one step ahead.

Written by Eli Migdal – TowerWatch Solutions – CEO

*This article originally appears on Linkedin here*

Have more questions? Check out our Smiley Geeks IT Help Membership from only $69 a month!

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How To Protect Your Email Password From Hackers

*This article originally appeared here on LinkedIn* How To Protect Your Email Password From Hackers

In my previous article I have showed how easy it is for hackers to get your outlook & 365 password.

The method I showed requires the hacker to be on the same network as you (WI-FI or Local) but usually hackers will use much easier way to obtain your password:

Spearhead phishing & Social Engineering is very effective and works from my experience in many cases – they are waiting for you to be a off your guard for a second and then they will get your email password (you will give them the password … )

There are several very easy steps that from my professional experience reduce the risk significantly:

The basics:

  1. Don’t be cheap and use a business grade email solutions like Microsoft 365 or Google Apps – you are paying for added security / traceability and support. the worst Hacks i have seen are always with “Free” email accounts such as Yahoo, Gmail and such where you don’t have a real “point of contact” when you need help
  2. Use complex passwords (Example@78!) – don’t use the same password you use for other service !

Use the Advanced feature that the business grade solutions offer you – use 2 Form Authentication (for more information, visit our 2-Form Authentication post for an in depth look at this.)

Use 2 Form Authentication – it will require you provide another authentication via SMS / APP and will make it MUCH more harder for the hacker to hack your email account

Both Microsoft and Google offer 2 Form Authentication solutions,

Microsoft 2FA

Google 2FA

both of them will require you to provide a one time password via SMS / APP when you login.

Both of them also support “APP Password” that will provide you a one time password for your APP ( such as outlook ), This is very useful to avoid the type of “Men in The Middle” attack I have shown in the previous article

Generally speaking Hackers usually search for the ” weak link ” in the chain – dont let it be you – do what ever you can to make it complex for them so they will move on to another person / company.

Never say it wont happen to you… when it does it hurts more and you will regret not taking the basics steps to protect yourself and protect your email password.

Written by Eli Migdal, CEO of TowerWatch Solutions Ltd (UK) and founder of Migdal Computing Solutions Ltd (Israel)

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Making sure You’re Protected From RANSOMWARE Attacks

All Disaster Recovery plans include ways of dealing with fires, floods or earthquakes, but do not mention RANSOMWARE attacks – why is that so, and what to do if you want to be protected?

This article includes:
1. Defining RANSOMWARE as disaster
2. How do avoid getting infected by RANSOMWARE programs
3. How to deal with infection after it happened
4. Structure of backup and fast replication systems
5. Conclusion

It may be a real surprise for most of us to learn that many major organizations and companies have high-quality DR/BCP plans that do not include preparedness for RANSOMWARE attacks.
Disaster recovery planning usually gives sufficient response for the events caused by natural disasters (such as massive floods, fires etc) or even to events caused by human error or malicious actions. At the same time, possible damage in case of RANSOMWARE attacks is frequently left by the wayside, with the IT departments not assuming full responsibility for the consequences of such events.
Is RANSOMWARE attack a disaster event? In my professional opinion, it is, and very much so! Definition of disaster event in the IT environment should be influenced by the event’s business impact, and by the level of downtime experienced by the organization due to the event’s occurrence.
I am convinced that RANSOMWARE attacks should be defined as disaster events that can frequently cause a total shutdown of the organization, therefore there is need to plan for this kind of attack as it would be for any other significant disaster.
RANSOMWARE attacks have already caused widespread damage to various organizations, such as major hospitals, causing financial damage as well as endangering human lives. This proves once again that RANSOMWARE attacks should be classified as disaster-level events and dealt with accordingly.
Having concluded that dealing with RANSOMWARE attacks should be made part of your Disaster Recovery (DR/BC) Plan, we need to know how to prepare for it.

How to prevent being infected by RANSOMWARE

This is a theme for an entire a separate essay, but these are the main steps every organization should undertake on this issue:
1. Raising the awareness of personnel to the dangers of such infection
2. Minimizing the number of Admin authorizations to the absolute minimum, and making sure that those authorizations are given only to those employees that really need to have them
3. Control over software inside the office – you need to work on a strict WHITELISTING basis, so that pre-authorized applications can be run on your company’s IT network (mapping all the software inside the company may take time, but it is worth it)
4. Blocking applications in sensitive locations such as APPDATA
5. Blocking all scripts throughout the organization except the Whitelisted ones
6. Using anti-virus software with features that provide protection against RANSOMWARE, anti-virus programs without those features cannot be considered worthy of the name

Nowadays there are more steps to be taken, of course, I will describe them at length in a separate article that will be forthcoming

How to deal with RANSOMWARE infection

This chapter is the most relevant to the issue, as it is only a matter of time until your organization will be hit by a RANSOMWARE attack. IT professionals have to be fully ready to the “day after” that follows such an event. The process of dealing with RANSOMWARE attack should be part and parcel of your DR planning.
In my professional opinion, the best way to effectively deal with such an event is to ensure fast restoration of your data and servers, together with immediate forensic investigation that will help out to locate the way your organization got infected in the first place.
The decision on whether to initiate restoration of a file, a folder/directory, a server or a whole server cluster has to be taken according to the level of infection and its influence on company’s operations. There is a need for a clear Rule Book that will define when to step up from restoring a single file to the level of restoring the whole server. In such situations there is usually not enough time to deliberate on the possible consequences for the company, the best way is to operate according to a clearly delineated Rule Book that is compiled according to calculations and projections made well before the emergency occurs.
My professional experience exposed me to multiple cases in which the organizations lose precious hours or even days while trying to figure out in real time “what to do” instead of “doing it”.
This is when the proven methodology of Disaster Recovery Plan should kick in and save the besieged organization, when the employees and managers work according to a pre-approved, clearly defined and pre-tested process stages. All employees should know well their roles in the process, what and when to do – this will result in the company quickly returning to routine full-capacity operation.
Below you can find a concise template for Disaster Recovery process for organizations dealing with RANSOMWARE attacks:

  1. RANSOMWARE identification – the identification can be delivered by a server monitoring system, or by HELPDESK staffers that get complaints from the users concerning files or folders that “do not open/do not work”
  2. Absorbing the information about the infection and performing the initial analysis of the event – what files are affected, in what department, in what directories, this will help to identify the computer that was the source of infection
  3. Isolating or detaching the affected sector of the company’s IT network so that further infection will be prevented
  4. Making decision on the crucial subject of whether to restore only certain files/directories or the whole server/server cluster – this decision should be taken by the appropriate manager according to the chosen indicators as projected in the DR plan
    1. Usually the trigger indicators are defined as follows:
      1. If the infection is found in one separate department/unit and just a few files are infected there – only those files or folders containing them may be restored
      2. If there are indications that the server itself (in its system files or databases) has been infected – then there is a need to restore the whole server
    2. Every manager and employee of the affected department should understand clearly what his role is in the process, as defined by the DR plan
      1. All the team members should undergo training and simulations for the DR process
  5. If the process of full server replication is initiated – great back-up and recovery tools, such as VEEAM, can ensure very fast Instant Recovery capability, especially when it is possible to define a SNAPSHOT back-up procedure with hourly recurrence, so that you will never lose more than the latest hour’s work
  6. You will be able to bring the affected server back to operational status while still accessing the infected version in a SANDBOX mode, so that you will be able to extract some of the freshest data from it manually
  7. After the restoration process is complete – you need to evaluate the situation, making sure that:
    1. There are no more affected files
    2. Source of infection has been identified and isolated

 

Structure of Back-up and Restoration System

As could be seen in the preceding chapter, protecting yourself from RANSOMWARE attacks is based mostly on thorough back-up and fast effective restoration.
Every organization has to make sure that it has the following:

  1. Full back-up on hourly, daily, weekly, monthly and annual level
  2. Offline/Offsite back-up capability – Offsite back-up should include historical versions of your data, separate back-up file created during each back-up session can be considered as Offline back-up. It can be done in several sites, my recommendation is to use Cloud services, perfect for the purpose
    1. No, there is no need to return to the era of back-up tapes
    2. It is also possible to ensure that there is no overlap of authorizations, so that the back-up system can read data from a Production system, but not vice versa (so that RANSOWARE would not be able to infect your back-up system)
    3. Nowadays we have numerous solutions for Offline/Offsite back-up, I would certainly recommend utilizing Cloud solutions such as AWS and Azure
  3. The organization should implement a high-quality Backup and Replication solution such as VEEAM – experience shows that this product can save IT networks from destruction or massive damage
    1. It allows for fast and efficient back-up
    2. It provides for back-up through separate PROXY servers – this increases the back-up speed and also adds to the level of system segregation
    3. Back-up on the level of Virtual Machine/Host greatly reduces the possibility of severe malware infection
    4. VEEAM uses Always-On approach which is so essential in current threat environment
    5. It is very important to keep VEEAM back-up copies at an Offsite location, there is no real DR without that
  4. There is a need to invest in a separate solution for Offline file back-up (below the threshold of server/server cluster) which back up the files with Unlimited Version History – there are solutions like CrashPlan that, while not enabling fast recovery, do allow the unlimited number of versions to be saved
  5. You will need to enable Volume Shadow Copy; in most cases it ensures quick recovery of affected files (otherwise RANSOMWARE infect those as well)
  6. You need to make sure that the back-up structure is designed and implemented correctly for data integrity
    1. Back-up of SQL systems should be enacted in the highest possible resolution (every 15 minutes) at the data level, and at hourly rate on the VM level – this way you will be protected even in cases of deep and widespread infection

If your system still runs on physical / non-virtual machine environment – this is the time to change that, advance to virtualization, because when your system operates as VM, there are so many more possibilities for fast assured back-up and Restoration!
Most organizations nowadays do not have any justification for not working with a virtual system, usually the reason for not advancing is the difficulty and complexity of replacing Legacy systems that are especially susceptible to RANSOMWARE attacks and other major malfunctions.

Conclusions:

1. RANSOMWARE attacks should become an integral part of your DR plan
2. Your team has to be trained and ready to deal with those attacks
3. The foundation for effective and fast solution to such attacks is a fast back-up and restoration system
4. It is much easier to protect a fully virtual environment – do not hesitate to start the process of moving from physical to virtual environment

Prepared by Eli Migdal, CEO of TowerWatch Solutions Ltd (UK) and founder of Migdal Computing Solutions Ltd (Israel)

Visit our Information Security page for more information on our services.

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How to protect yourself from Password Hacking – Two form Authentication – (Because Just a Password is Not Enough)

Let us start with a reality check – passwords get hacked and stolen all the time, this is a fact! So proactively protecting yourself from password hacking is a must!

Passwords are compromised when they are “hacked” by professional hackers, or exposed through careless user behavior, and even discovered by “password guessing”, which uses information readily available in social media and other sources, things like birthdays, names of children and relatives, pets, school names and so on.

Even if you are a careful and responsible user, choosing only secure and smart passwords, you can be under threat from a penetration from the server side, which is totally outside you control.

You need a password anyway – so choose it wisely:

  •  Create a password which is not connected to yourself in any direct way. For example, you can always choose something suitable for  the moment, or chose an object that is right in front of you
  • Create a smart password that includes letters, numbers and at least one complex symbol
  • Create different passwords for different sensitive accounts, for example – different and non-connected passwords for your bank, Facebook or eBay accounts, so that if one of the password is compromised, other accounts still remain protected.
  • You should be especially careful when working with systems that can cause significant financial damage, like banks, PayPal, etc

How can you protect yourself ?

You cannot depend just on your password, you also should use an additional authentication method:

Two-Form Authentication is based on the principle of using two verification stages in order to access the system:

  • PASSWORD
  • Additional verification key, such as text message or a mobile app

Accessing a secure system must necessitate verification by both methods simultaneously, so that even if the password is lost or stolen, and comes into possession of an unauthorized persons, it will not be possible to access the system without the additional verification.

phone lit with black background

The Way It Works:

It can be seen using the example of Gmail: if you have a enabled a two-form verification function for your Gmail account, you will be required to type in your password, and straight after that to input a code that will be sent to your mobile phone by text message.

Why It Works:

Two-Form Authentication raises the level of verification for your personal identity and makes it much harder for a stranger to hack your account

In most cases, two-form authentication is based on using your mobile phone, utilizing text messages or dedicated applications.

  • Mobile phones and the text messaging tools are usually the more secure of most personal computer systems. They are very difficult for most hackers to be able to penetrate them, most of them just do not have the tools for that
  • Your mobile phone, together with its text messaging ability, is usually in your direct and personal possession, ensuring that an additional verification code will be delivered to you personally, checking your identity in order to be sure that you are the person trying to access the account

This way a two-form authentication system ensures that you are the person typing in the password, and not a wrongdoer.

Two-Form Authentication – two barriers for the hacker:

Two-form authentication forces the hacker to try and penetrate two defence barriers simultaneously. This makes the penetration process extremely difficult, and in most cases this will be enough to deter the wrongdoer from even trying.

Activating it – for a private user:

These days, most popular websites and applications, such as Gmail, Facebook and Dropbox, are equipped with integral built-in two-form authentication capability, you just need to activate it.

Below you can find the activation links:

Facebook https://www.facebook.com/note.php?note_id=10150172618258920

Gmail https://support.google.com/accounts/answer/180744?hl=en

Dropbox https://www.dropbox.com/help/363


Activating it – for a business user:

These days a business user cannot have any excuses for not securing his system, as the two-form authentication can be integrated in almost any business or office system.

Now it is possible to implement two-form authentication even for SSO (Single Sign On) systems, and obtain the management and security capabilities of Active Directory environment together with the protection given by two-form authentication.

Here is the list of business services that have the capability for integrating two-form authentication:

  • Active Directory (for accessing the operating system)
  • Terminal Server
  • Outlook Web Access
  • VPN
  • ERP systems
  • CRM systems
  • All the AZURE/365 products, provided by Microsoft, have the capability for integrated two-form authentication solution
  • FORTINET offers  integrated two-form authentication in most of its products, through the easy and effective use of their cloud  network, which serves as a verifying tool, without a need to integrate a RADIUS server

Below you can see our demo clip for Secure Envoy application that enables 2FA in the full AD environment, describing access to a computer, terminal server and OWA

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Protecting Your Data In The Age Of Mobile

Today, one of the main tasks for all institutions is achieving maximum protection for their data while ensuring full accessibility and mobility. Protecting your data has become the responsibility of both users and the organization holding it.

The complexity and the resulting problems are caused by a following sequence:

Increased mobility leads to improved employee productivity leading to wider dispersal of data leading to increased chance of dangerous data leakage

Below, I will focus on the example of the widely used DROPBOX tool.

The challenges we face tend to increase as the tools providing accessibility and mobility improve drastically.  A good example of this is DROPBOX – it enables users to effectively access their data, while the integration and training efforts for them are kept to a minimum.  This tool is very much liked by most users, and they work with it extensively. DROPBOX gives us the ability to access the data from any mobile device anyplace, and enables us to work OFFLINE as well.

I do not doubt the fact that DROPBOX is a very effective tool that can significantly increase employees’ productivity.  For example, a salesperson can quickly generate a price offer while being on the move, using a mobile device, and instantly share it with his co-workers – this is quite an achievement!

So if it is true, then why has DROPBOX earned such a bad reputation within IT managers’ community as a tool contributing to harmful data leakage?

This is first and foremost an issue of control!

DROPBOX can sometimes lead to a loss of control, resulting in some segregated files leaking outside the institution.

It is important to note that a similar problem can also occur in any Windows Server environment, but the ease of using DROPBOX can be very conducive to such problems happening much more often.

How do we stay in control?

The newer and more sophisticated product, DROPBOX FOR BUSINESS, does offer advanced control facilities, such as compartmentalization, 2-Form Authentication, control of outside sharing, centralized file management and Active Directory authorization management (using an additional third-party tool, though).

Is all this enough?  Sadly, no…

All these features help in protecting your data if your company’s employees are honest and dependable, and not tinged with corruption or carelessness, which can easily lead to data leakage.  In addition, these tools cannot provide protection in an OFFLINE mode, which is especially important in cases of your device being misplaced or stolen.

The protection should be applied to the files themselves, and not to the outer envelope that contains them. The protection/encryption should be applied on the file level itself, so the files would be protected at all times while opened in different gadgets or applications:

  • PC/laptop
  • Smartphone
  • Tablet/PDA
  • DROPBOX
  • SkyDrive

Basic RMS by Microsoft and more advanced tools, such as Secure Islands IQP, provide effective encryption solutions that focus on safeguarding the files, and not the outer shell, which is proving to be so difficult to protect nowadays.

The mobile devices themselves should be encrypted, so the data will still be safe even in case of lost or stolen devices.

  • For most laptops – use the file encryption system such as centrally controlled BitLocker
  • For mobile devices such as smartphones or tablets – several centrally-controlled MDM tools that can enforce the devices’ encryption from a central node

All your mobile devices should be equipped with centrally-activated active encryption, ensuring that losing the device will not lead to data misappropriation. This process is an effective way of protecting your data.

Conclusions:

  1. A classified file that has been properly encrypted, with a tool such as Secure Islands IQP, can be disseminated on all kinds of media and devices – office computer, tablet, home computer, mail program, DROPBOX.  In all the cases the access to the file will be open only to a person authorized for it
  2. A standard file, protected by DROPBOX (for example), and placed in the DROPBOX offline cache directory, will still be protected, even if the mobile device was lost or stolen

So, can the use of the DROPBOX tool on employees’ tablets work with data security rules? The answer is YES – if the IT System is designed correctly, using the modern methods of data security assurance!

Eli Migdal, CEO of Migdal Computing Solutions LTD

Visit our Information Security page for more information and find out how we can help you.

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How to Defend Yourself From Phishing

Phishing is the attempt to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. It’s important to learn how to defend yourself from phishing as this tactic is being used by hackers left and right.

The criminals’ most popular approach is to create a decoy “website”, which would seem to be a legitimate website of a well-known company, in order to obtain your passwords.

Phishing is mostly preformed through the use of e-mail messages, so we, as computers users, should know how to protect ourselves from these dangers.

The Way It Works

A criminal sends you an e-mail with a link that seems to lead to a website of a respected and legitimate company, such as PayPal, Google or Ebay. The headline is supposed to scare you so you will follow the link in order to check whether you have a problem.

After you click on the provided link, you would be transferred to a web page that looks very much like the one of the legitimate company, but in reality it will be a decoy web page specially created to entice you to reveal your password and other personal information,

How It Looks

Below is a real life example of phishing which I encountered a few weeks ago. I would like to use this example to demonstrate how you can protect yourself from this scam with the help of knowledge and awareness.

The widely used protection mechanisms, such as anti-virus programs or e-mail filters, generally block such e-mails 12/24 hours after the appearance of a new threat. But if the mail is sent to you BEFORE your protection system has managed to study and neutralize this threat, this message will arrive in your Inbox – and you should not blindly trust your anti-spam filter, as it cannot be 100 percent foolproof.

The e-mail message, appearing to be from PayPal, declared that “your account has been restricted, immediate action required”, and the idea is to scare you into following the instructions included in the message.

The e-mail message was sent from an address identified as “[email protected]“, and made to look like a legitimate PayPal communication.

Below you can see the screenshot showing what this looks like:

Please note how much the criminal invest in tiny details that make the message look believable: it includes all the details of PayPal Inc, as well as their trademark logo.

How We Should Deal With The Threat

First, you need to stay calm, and think clearly ?

If you are really worried that there might be a problem with your PayPal account (if such an account exists), you should go to the PayPal website DIRECTLY via your web browser by typing the web address instead of using any links provided in the suspicious e-mail.

Please do not be lazy – just type the full web address in the address line of your browser! In this case – https://www.paypal.com

The link in the e-mail message you received is a trap – the scammers are counting on you to follow that link. So the most important lesson is – never follow a link in such an e-mail, use the browser address line in order to check the real company website.

Why Do Criminals Invest So Much Effort In Generating Those E-mails?

The moment you follow the link inside the message and arrive to the decoy page, the swindlers get access to your username and password. From that minute on they can use those to access your real PayPal account, and probably your other financial information as well  – many people use the same usernames and passwords for different accounts in various institutions.

Here is a piece of advice from me: please use different usernames and passwords for different services! Yes, it makes your life a bit more complicated, but your data will be much safer as a result.

What If I Did Not Pay Attention, And Followed The Link Anyway?

As usual, the devil is in the details!

1. The address of the decoy website will never be paypal.com with a secure lock symbol attached!

a. This is what legitimate address looks like:

b. The true address should be paypal.com/ (with the slash present)

c. Please make sure there is a lock symbol next to the address – proving the web page has a valid security certificate

2. Please note that the right web address is www.paypal.com, it is very difficult to fake

3. The fake address of a decoy website is usually made to look very similar to the real one, for example: www.paypal.com.secureconnectionpaypal.com

Please note that the fake address does include the words paypal,com, but just as the SUBDOMAIN, while the final domain is “secureconnectionpaypal.com“, a fake domain created by the bad guys. The final domain IS the one controlling the identity of the webpage.

Please remember – always look at the final domain, otherwise it is very easy to make a mistake. Thus the real PayPal site web pages will always have the address ending with paypal.com.

Summary

1. The thieves count on us to be inattentive, so we will not use out common sense to check the authenticity of the message

2. Never follow a link in a message that is supposed to scare you or to entice you with a promise of quick financial gain – if in doubt, just go directly to the legitimate website using your web browser!

3. Always check the final domain, as well as an accompanying lock symbol, that is required for all web pages with a payment facility

Provided as a public service by Migdal Computing Solutions LTD

For more information on ways we can help you (and your computers) stay safe and defend yourself from phishing, visit our Information Security Services