The hotel industry is only just starting to embrace the latest tech and is working hard to make guests feel like they are right at home during their stay. But when does a hotel stay feel like home?
The latest technology has made it possible to set up the room just the way you like it. From choosing the right room, lighting, temperature, music – everything can be controlled and set up in advance. London hotels have started picking up on the need to personalise every guests’ stay and invest in new technology to make this possible.
Here are five of the London hotels innovating technology in their offering to guests:
1. Eccleston Square Hotel
Named London’s most high-tech hotel, Eccleston Square Hotel is a unique blend of historical elegance and exciting new technology.
The hotel’s very own app that guests can download to their device acts as a digital concierge and lets you set up everything just the way you want for your arrival.
Each room has access to free and fast Wi-Fi, and comes equipped with free smartphones that guests can use for international calls and free data while roaming the city or conducting business.
The in-room pads let guests control every single aspect of their room – light, sound, and temperature – and they can also browse the menu, order room service from the restaurant, and select the time of delivery.
The bathroom glass walls can be toggled between see-through and frosted with a simple touch of a button. The best part is that the “Do not disturb” sign can be activated from the touchpad, too!
2. Radisson Blu Edwardian, Berkshire
Radisson Blu on oxford Street never stops innovating to offer the very best guest experience. While staying at the Edwardian on the Bloomberry St, guests will be able to use their very own virtual assistant called Edward.
Edward will help throughout the whole stay and help them with check-ins, checkouts, and requesting anything guests might need. Each room has fast Wi-Fi for an unlimited number of devices, and guests can even stay up to date thanks to their digital news app.
3. South Place Hotel, London
The South Place Hotel also realised that guests want full control of their room setup, so every guest can control lighting and electronic blackout blinds, and enjoy crystal clear sound thanks to the Bang & Olufsen media centre and a library full of free on-demand movies and shows.
The bathrooms are equipped with a TV and speakers too, and those who get tired of movies can head to the hotel’s games room.
4. Amba Hotel Marble Arch, London
Also located on Oxford Street, Amba Hotel Marble Arch lets guests have full control over every aspect of their stay. They can choose rooms themselves during booking, and the Mobile Valet app lets guests explore the hotel and all amenities, order room service, and set up express checkout easily.
Every room is equipped with USB sockets next to beds and super-fast unlimited Wi-Fi. There’s also a tablet in each room that guests can use as they like, and Smart TVs they can link their own devices with and connect to their favourite services. Plus, you can keep your tech secure thanks to the in-room laptop safe which is a great addition for business trips.
5. CitizenM London Bankside
The CitizenM London Bankside offers their guests compact rooms filled to the brim with technological gadgets that make the stay comfortable and futuristic. Starting with ‘one-minute’ check-in kiosks, the guests are guided to a room that they can adjust as they want.
Guests will have their own tablet “mood pad” that gives them control over all the aspects of the room. Coupled with lightning-fast Wi-Fi, it’s really like being portalled to the future.
Today, a personal touch and focus on guest preferences is what it’s all about. The very best hotels focus on the guest experience by making it easy to check in and out, order, and connect to personal and business accounts and services right in the room.